I had an interesting experience today.  I’m putting up new closet doors in my home and I accidentally bought the wrong door handle.  All I wanted to do was exchange the handle I had – and didn’t need – for the correct one.  Sounds pretty simple, right?

I decided to call the store first to make sure they had the item I was looking for – instead of wating time going to the home-building store, where I made the purchase originally( I hate wasting time… ).  Rather than help me, by going to the shelf and looking for the product I was inquiring about, the sales associate, who picked up the phone, did his best to tell me that they didn’t have any, insisted I call ...